Privacy Policy

Last Updated: 28 September 2026
Mii Driving School respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, enquire about driving lessons or use our services. We aim to handle your information fairly, transparently and securely.

1. Who We Are

Mii Driving School provides driving lessons and driving tuition services.

Business Name: Mii Driving School
Website: miidrivingschool.co.uk
Email: samqas16@gmail.com
Telephone: +44 7783 807717

For questions about this Privacy Policy or how we use your personal information, please contact us using the details above.

2. Information We Collect

Depending on how you interact with us, we may collect some or all of the following information:

Personal Information

This may include:

  • Full name
  • Email address
  • Telephone number
  • Address or postcode
  • Date of birth, where necessary
  • Driving licence information, where necessary
  • Previous driving experience
  • Details about your driving lesson requirements
  • Booking and lesson information
  • Information provided through our website forms
  • Messages and correspondence between you and Mii Driving School

Payment Information

Where payments are made through a third-party payment provider, payment details may be processed directly by that provider.

We may receive information such as:

  • Payment status
  • Transaction reference
  • Amount paid
  • Date of payment

We do not normally need to store your full card details ourselves.

Website Information

When you visit our website, certain technical information may be collected automatically, such as:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Approximate usage information
  • Website interaction information
  • Cookies and similar technologies

3. How We Collect Your Information

We may collect personal information when you:

  • Complete a contact or enquiry form
  • Request information about driving lessons
  • Book a driving lesson
  • Contact us by telephone
  • Contact us by email
  • Communicate with us through other channels
  • Make a payment
  • Visit or use our website
  • Subscribe to communications, where available

We may also receive information from third-party services that help us operate our website, bookings or payments.

4. How We Use Your Information

We may use your personal information to:

  • Respond to enquiries
  • Arrange driving lessons
  • Manage bookings and appointments
  • Communicate with you about your lessons
  • Provide driving tuition
  • Keep records of lessons and progress
  • Process payments
  • Manage cancellations or changes to bookings
  • Respond to customer requests
  • Deal with complaints
  • Improve our services
  • Maintain website security
  • Prevent fraud or misuse
  • Meet legal and regulatory obligations
  • Send service-related communications

We will only use your personal information where there is a lawful basis for doing so.

UK data protection guidance requires organisations to explain why personal information is processed and the lawful basis relied upon.

5. Lawful Basis for Processing

Depending on the circumstances, we may process your personal information under one or more of the following lawful bases:

Contract

We may need to process your information to arrange and provide driving lessons or otherwise fulfil our agreement with you.

Legal Obligation

We may process information where necessary to comply with a legal or regulatory requirement.

Legitimate Interests

We may process information where it is reasonably necessary for legitimate business purposes, such as managing enquiries, maintaining records, improving our services, protecting our website and preventing misuse.

Where we rely on legitimate interests, we will consider whether those interests are appropriate and balanced against your rights.

Consent

Where required, we may ask for your consent before processing certain information, such as sending certain types of marketing communications or using non-essential cookies.

Where processing is based on consent, you may withdraw your consent.

6. How We Use Cookies

Our website may use cookies and similar technologies.

Cookies are small files that can be stored on your device when you visit a website.

They may be used for purposes such as:

  • Making the website function correctly
  • Remembering preferences
  • Understanding how visitors use the website
  • Improving website performance
  • Website security
  • Analytics
  • Marketing, where applicable

Some cookies may be necessary for the website to operate.

Where applicable, non-essential cookies will only be used in accordance with applicable cookie and privacy requirements.

The ICO states that website visitors should be informed about cookies and that consent may be required for non-essential cookies.

7. Third-Party Services

We may use third-party service providers to help operate our website and business.

These may include providers used for:

  • Website hosting
  • Email communication
  • Website analytics
  • Payment processing
  • Booking or scheduling
  • Security
  • Spam prevention
  • Contact forms
  • Website functionality

Where third parties process personal information on our behalf, we take reasonable steps to ensure that appropriate data protection arrangements are in place.

Third-party providers may have their own privacy policies governing how they process information.

8. Payments

If you make a payment for driving lessons, payment information may be processed by the relevant payment provider.

We may retain information necessary to confirm and manage your payment, such as:

  • Your name
  • Payment amount
  • Payment date
  • Transaction reference
  • Payment status

We do not normally store complete payment card details on our website.

9. Who We Share Your Information With

We will not sell your personal information.

We may share information where reasonably necessary with:

  • Service providers who help us operate our business
  • Website and hosting providers
  • Payment providers
  • IT and security providers
  • Professional advisers, where necessary
  • Government, regulatory or law-enforcement authorities where legally required

We only share information where there is an appropriate reason and lawful basis for doing so.

10. How Long We Keep Your Information

We will retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

The length of time we retain information may depend on:

  • The type of information
  • Our relationship with you
  • Whether you have completed lessons
  • Legal or regulatory requirements
  • Accounting and financial record requirements
  • The resolution of disputes or complaints
  • Our legitimate business requirements

When information is no longer required, we will take reasonable steps to securely delete or dispose of it.

The ICO recommends that privacy notices explain retention periods or the criteria used to determine how long information is retained.

11. How We Protect Your Information

We take reasonable technical and organisational measures to protect personal information against:

  • Unauthorised access
  • Accidental loss
  • Misuse
  • Unauthorised disclosure
  • Unauthorised alteration
  • Destruction

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

12. Your Data Protection Rights

Depending on the circumstances, you may have rights under applicable data protection law, including the right to:

  • Ask for access to personal information we hold about you
  • Ask us to correct inaccurate or incomplete information
  • Ask us to delete personal information where applicable
  • Ask us to restrict certain processing
  • Object to certain processing
  • Request transfer of certain information where applicable
  • Withdraw consent where processing is based on consent

Some rights are subject to legal conditions and exceptions.

If you would like to exercise a data protection right, contact us using:

Email: samqas16@gmail.com
Telephone: +44 7783 807717

The ICO confirms that individuals have rights concerning access, rectification, erasure, restriction, portability and objection, depending on the circumstances.

13. Marketing Communications

If we send marketing communications, we will do so in accordance with applicable privacy and electronic marketing requirements.

You may ask us to stop sending marketing communications at any time.

Service-related communications, such as information relating to your booking or driving lessons, may still be sent where necessary.

14. Children’s Information

Our services may be available to younger learners where legally permitted and appropriate.

Where we collect information about a child or young person, we will handle the information in accordance with applicable data protection requirements.

If you are a parent or guardian and believe that we have collected information about a child inappropriately, please contact us.

15. International Data Transfers

Some third-party service providers may process information outside the United Kingdom.

Where personal information is transferred internationally, we will take appropriate steps where required by applicable data protection law to ensure that appropriate safeguards are in place.

16. External Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content or security of websites that we do not operate.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • Changes to our services
  • Changes to our website
  • Changes to technology
  • Changes to legal or regulatory requirements
  • Changes in how we process personal information

The latest version will be published on this page.

We recommend reviewing this page periodically.

The ICO advises organisations to regularly review and update their privacy information when their processing activities change.

18. Complaints

If you have concerns about how we use your personal information, please contact us first so that we can try to resolve the issue.

Email: samqas16@gmail.com
Telephone: +44 7783 807717

You also have the right to complain to the UK’s data protection regulator:

Information Commissioner’s Office (ICO)

You can find information about making a complaint on the ICO website.

Information Commissioner’s Office

19. Contact Us

If you have any questions about this Privacy Policy or how Mii Driving School handles your personal information, please contact us.

Mii Driving School
Email: samqas16@gmail.com
Telephone: +44 7783 807717